You did an amazing job on my hair. You are a wonderful surgeon. If only the Grateful Dead were still performing, I'd invite you to a show--you might be the Jerry Garcia of hair! (for real).
Dan, As I mentioned in my e-mail to you this morning, I wanted to send you a separate e-mail, acknowledging how pleased I was with the hospitality rendered by you and other members of Dr. Epstein's staff. I don't have Dr. Epstein's e-mail address so please be sure to forward this on to him.
First, I like to thank you for the considerable time you spent with me via e-mail and phone calls during the past year, which finally culminated with my visit to your office last week. I would probably have never gone forward with this procedure, if it was not for your professional guidance and advice along with the wealth of information you provided. Particularly valuable was the information you provided on Dr. Epstein's exceptional credentials. Also, referring me to the thousands of "before and after" pictures of previous clients demonstrated to me the excellent work of Dr. Epstein, and gave me the confidence to have the hair transplants. It was also a delight to work with Susie, who was very helpful and informative. She was so nice and professional and was able to answer all my questions and concerns once I arrived at your office. So please thank her for me, and let her know how appreciative I was of her warmth and positive outlook.
I don't recall the names of the two individuals who implanted the grafts, but they were also the consummate professionals and did an excellent job. Hosea also was very informative and gave me a lot of information on what to expect the first few days following the procedure and how to deal with and minimize the discomfort. He was also there on Saturday to give me further support as well as wash and treat my scalp.
Finally, and most importantly, Dr. Epstein did an absolutely marvelous job in designing, planning, overseeing, removing, and implanting the grafts. I am so pleased with this phase and I can't wait until the hair starts growing in the coming months. His ability to remove and implant 2,160 grants was so crucial to give me the scalp coverage and look that is so important. Thank you, Dr. Epstein!!!!!!
Feeling great, and hair is looking superb exactly three months out.
At just over two months I started seeing all kinds of new growth and feeling the 'stubble' coming in. This has increased over the last month but still need to see lots more to get to the 2400 graft mark and get it all filled in.
The hairs around the scar that had been looking like they had a different texture are coming in more smoothly now, just needed time to heal from the trauma.
Thanks!
Hey Ed!Thanks for sending this email.I've been wanting to send an updated pic to Dr. Epstein of my awesome eyebrows.I recently got married, so I figured I'd attach a pretty wedding photo for him. :)Please thank him again for me. I brag about his talents all the time.Thanks,
Hi Dan-
Well I must say, everyone exceeded my expectations. I can't tell you how kind and helpful everyone was. Let me say I have had A LOT of sugery and have met A LOT of plastic surgeons and very, very rarely have I had such a positive experience all around beyond the procedure with the manners of the doctor and staff. I was sincerely beyond impressed with Dr.Epstein, the office staff, and the nurses. My highest praise to Candy, who was abosolutely marvelous throughout the whole procedure. She made me feel very at ease, I can't say enough how lovely she was- so please let Dr. Epstein know.
I am feeling well, besides some a little swelling that is left and some discomfort on the donor site which is getting better, I am feeling fine.
Many thanks again!
Hi Ed,
Good to hear from you- hope you are well. I am very satisfied with my hair results and see a great improvement! Dr. Epstein was accurate with expectations and would recommend others.
Thanks for the email!
Hi Ed'
Thank you for asking . Doing well, This is the 6 th day so I will be able to get my eyebrows wet. They look great , getting to the stage where they are getting ready to flake , I will let them go through the natural process. Having been doing nothing but taking it easy, so that my eyebrows will take this time. Yes. Dr Epstein did exceed my expectations. He placed some hairs in the bald spot in the sides of my hairline. It brought me to tears.Tears of thanksgiving, and gratitude please let him know this.
Heart filled Thanks
Thanks for the feedback and prompt responses Dr. Epstein. It's amazing because my brother, brother-in-law, and niece are all physicians and they don't even respond back to me as quick as you do. lol. I'll be sure to tell them about it though......and none of them are surgeons. lol. I'll try following up with Jon on scheduling a date and pricing.
Thanks,
Roxy,
I'm so sorry. Why is it that your phone doesn't ring for hours and then all of a sudden you get three calls at once!
My eyebrows are doing great. Of course, you know me…I am such a perfectionist.
Please tell Dr. Epstein thank you for everything. And I thank you too Roxy.
Fondly,
Hi Dan
Thanks for your email, it's good to hear from you - I hope all is going well. It's almost a year since my procedure (May 11) to the eyebrows and I am delighted with the results. Growth has been excellent, coverage & shape are great and best of all, it looks completely natural and unless I let them grow, I can't distinguish the original from the transplanted hairs - I just need to keep them trimmed. The great thing about my new eyebrows is that no one can tell anything was done (apart from my barber who recognised the thin scar and makes sure it is covered when cutting my hair).
The BEST thing is the new found confidence having great eyebrows gives you, and for that i am most grateful. The only downside - I had to get a new passport just before my trip so I'm stuck with the old photo for another 9 years!
Please can you pass on my thanks to the whole team. In particular, thank you for arranging the procedure and without any sales pressure - I for one really appreciated that. Doctor Epstein for his expertise, shaping the brows and performing the procedure with a good mix of professionalism and good wit (taking the p!55 of how i say 'no pain' sticks in the mind). And also the 'procedure' team who prepared the grafts etc. I don't know all their names but 3 in particular stood out during my visit; Linda, Alicia & Cynthia, so a special thanks to them.
I will try and get some before & after pictures to you in the next couple of weeks. I know during the procedure I ticked the "no publicity" box, but you will be welcome to use them if you want to. I think it is only fair, as I used other peoples photos on your website and during your visit to the UK to make an informed decision to choose Dr Epstein.
Also, I know what a big decision it is for people from the UK to choose a doctor in the US. I would be more than happy to advocate Dr Epstein's work. If anyone around the London area wanted to see the results in the flesh before making a decision, then I'd be happy to help.Take care of yourself & I'll be in touch soon with some photos.
