Reviews

Hi Roxy,

My name is Bethany and last October I came from Memphis , Tennessee to Dr. Epstein's Miami office to have a hairline reduction procedure done. When I got there however, I was unable to have the procedure done because I had recently found out that I was pregnant. Being told I couldn't get my procedure was some of the most upsetting news I've ever been told, because I have dreamed about having it done since I was very young. That being said, I cannot thank you or Dr, Epstein enough for the kindness you showed me while I was there. The safety of my unborn daughter was Dr. Epstein's main concern, not the money. In fact, he even promised to keep my file, and to complete the procedure for the reduced price he had offered me, after my baby was born. Well, she is here (9weeks old), and is the biggest blessing I have ever been given. I wanted to touch base with you to let you know that I still dream about my procedure everyday. I also wanted to let you know that even though I am using the money I had saved for my procedure to be able to stay home with Bella for a while, I am saving every extra penny I can to get back to Miami ASAP!! I hope to be able to return early in 2006.

Thank you again and can't wait to see you!

Dear Dr. Epstein,

I want to personally thank you and all of your staff for the incredible experience I've had with you. As with most patients, I'm sure, I was very apprehensive before getting my procedure done. There is still such a stigma with hair transplants today because most people only recognize the bad ones, or the way they used to be done. As you remember, I am in the entertainment industry and image is very important. And the thought of ending up with a botched hair job horrified me. But from the moment I came in for my first consultation, I was immediately put at ease by Roxy and everyone on your staff. Even more so when I spoke with you, got see some of your work through pictures, and read referral letters, hopefully like the one I am now writing. I came in the morning of my procedure, and still had a few jitterbugs. Probably because I was still entering into an experience that seemed so foreign to me. However the results, and the time that I have now spent afterwards enjoying the benefits of what you have done for me is a hard emotion to describe.

I would hate to see my life is so much better because of, what some people might describe as, a vain procedure. But it's just amazing what that little bit of self confidence does, and how it goes such a long way! You always hear in commercials or letters about hair transplants patients saying afterwards, "people would ask me if I've lost wait," or "You look so much younger," and they can't place why. I used to chuckle at those things. But that's the exact things that people have said to me!!! The work that you have done is so amazing, I can't even tell myself that I've had a procedure. I am overjoyed, so excited, would do it again, and would urge anyone thinking about to not wait another day. I can't thank you enough for everything you and your staff have done for me. It has been a true pleasure and I hope this very small, appreciative letter lets you know what you're doing for me and many many others.

Best regards,

Hello to everyone,

I'm 2 days post procedure, just wanted to write in and say thanks so very much to Dr. Epstein and his entire staff for everything. I'm loving my new hair, what a difference! You guys are awesome! For those considering hair restoration, I can definitely tell you Dr. Epstein's practice is a completely positive experience, beginning with the initial consultation, throughout the surgery and follow up. Everyone in his staff are totally upbeat, compassionate, professional people and all of them provided me with a real sense of comfort and really put me at ease in what was the first surgery I had ever undergone. I was blown away upon first seeing Dr. Epstein's website a few months ago, not only because of the educational value, but the dozens of pictures of patient's successes, and I realized that he is not only a gifted surgeon, but an artist with a real eye for detail. When I next consulted with him, the most important thing for me was Dr. Epstein's very personal attention to my situation. His straightforward and honest demeanor gave me a realistic assessment of what I could expect. This made a world of difference to me too, because I had previously consulted with a big corporate hair restoration office, and I felt pressured, like with them I was just another number, and the salesperson was just walking me through the pitch, and a series of over promises. But with Dr. Epstein it was like, this is where I am, and this is what he can do for me, and this is what I my outcome will be at age 47. I really appreciated that, because I wanted the most natural results possible. All I can say is I know I made the right choice with Dr. Epstein, and am booking a 2nd procedure in 9 months. Thanks again to everyone, you're the best!

Regards,

Dear Dr. Epstein, dear Roxy and Staff,

I truly do regret that I wasn't able to return to your office the day following my procedure, but I had traveled to Florida with a friend who had her plans and agenda for that day. I would have liked to tell you all in person how impressed I was with the entire process of restoring my eyebrows. They are perfect, and I couldn't have imagined a better outcome. I am hereby expressing my profound thanks and appreciation for your skill and artistry, and for that of your entire staff. My only concern now is that it's all too good to be true, and that by some fluke of my own follicles (not the procedure itself), they won't grow back after the hairs fall out, as they're scheduled to do in a couple of weeks!!!

Jeff,

FYI. You are the to t al best. I truly adore you for all your kindness and artistry and hope to rock out with you at Bruce and.or the Dead someday!!

Hi Roxy,

Just wanted to drop a quick note to let you know how great my experience was with Dr. E and your staff. I can't thank you all enough for making a stressful situation so enjoyable and comfortable. I am even debating on pulling more hair out just to come and visit again.. Haha Anyhow, please pass on my thanks to Dr E. and everyone for their dedication and care. Also, a special thanks to Keri and Linda for all of their hard work and putting up with me. Please tell Keri (Bella) that I am already learning my second language and I appreciated her tutelage and care! Thanks Again and I will speak with you soon!

Hi Jeffrey,

I just wanted to let you know everything is fine. Most of the blood is flaking off and i can see how they're going to look and i'm really pleased with the results. I thank you again and your wonderful staff as well, they were very kind and friendly. I will send you some pics when they're ready.

Oh yeah, one question. when do i have the stitches removed?

Hi Dr Epstein

My trip back went well! I'm at my own place and I would very much like your opinion on the progress.

I'm emailing you some pictures and if you can then email back I'll give you a quick call to clear up the next few days activities.

The stubs are still very tender, so I'm hesitant to go ahead and shower them at this point. I'd also like to ask you about overall look of the grafts on the pictures.

I want to thank you and your staff again for the first-class treatment you gave me. I didnt feel nervous from the moment you and I had spoken and onwards, which I attribute to you personally and to the way you and your staff approach this delicate procedure.

My thought on the way home in the plane was "what an absolutely great guy" and thats something I hope you know is pretty rare :)

Best wishes

First let me say you are probably the nicest man that ever came out of syosset-- no kidding- I think you are fabulous and the concern you have showed is unparalleled. You must be sick to death of hearing this by now.

We just spoke - quick question re hair washing.

Your staff stressed the imptce of cleaning grafts and donor site - it sounds like youre saying its cool to relax that a little by taking two days off washing??? a relief.

Thanks

Dear Ms Roxy,

I dont have any word just to explain and acknowledge forthe service you have rendered to my son. I disturbed a lot for it for which I think you will not mind for it. Anyway I heard that the hair plantation has been completed nicely and how many days my son will be required for check up in your clinic. Please let me know. Convey my regards to the Doctor also.

You are invited to visit Bangladesh and I will be delighted to receive you here. You can enjoy any of your holidays here.

With Warmest Regards,